Does Valeriitkachenkophoto (owner Timax-Art Consulting LLC) ship internationally?
Yes, Valeriitkachenkophoto ships internationally to most countries. Please see International shipping for further information with regards to countries we ship to.
How are shipping costs determined?
Shipment costs are determined by the size, weight and value of the artwork as well as the delivery location. Smaller artworks cost less to ship and larger works, especially those that require unique crating or packaging materials, will cost more to ship.
Are all Valeriitkachenkophoto artworks insured, when shipping?
Yes. Valeriitkachenkophoto insures all shipments, so that in the case of loss or damage during shipping we can refund the money of the damaged / lost artwork. In cases like that, please contact one of our team members via firstname.lastname@example.org to proceed with this matter. Please note: Artworks, with a high value – the insurance cost is higher than others.
How does Valeriitkachenkophoto handle the transportation process?
Every artwork, sold at Valeriitkachenkophoto is carefully packed in the most safe and secure method possible based on the work itself by the artist.
When can I expect my order to ship?
On the date, you’ve send us a purchase / enquiry request – we will send you a proposal that entails the entire cost for the artwork including duration of shipping. Please allow us 48 hours to arrange the transportation of your artwork, afterwards depending on location sent to the shipment usually takes within Europe 3-5 Business days outside of Europe up to 14 Days+.
Will I get notified when the artwork has been shipped?
Yes, you will receive an email from one of our team members, which entails the confirmation as well as your unique tracking code from the delivery company – this allows you to monitor your shipment directly. Please note, all orders are shipped and delivered only Monday – Friday
I would like to order multiple works of art – How can I combine them to ship them all together?
Generally, we can only offer to ship more works of art from one artist. If you would like to combine various works within one proposal, please contact our team members via email@example.com to prepare you a tailored proposal entailing all artworks you would like to purchase as well as the entire shipping costs.